Privacy Policy
Last updated: September 15, 2026
Shahbaz Electric (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our customers, contractors, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your details when you visit our online store or purchase electrical products from us.
1. Information We Collect
We collect personal and transactional information necessary to fulfill your orders and provide electrical supplies:
- Personal & Business Details: Full name, company/contractor name, and NTN/CNIC (for commercial invoicing and tax processing).
- Contact Details: Phone number, WhatsApp number, email address, and physical delivery address (residential or site location).
- Order & Technical Information: Order history, product inquiries regarding cables, circuit breakers, fans, LED lighting, panel contactors, and solar equipment.
- Payment Information: Bank transfer confirmation, Cash on Delivery (COD) details, or payment card information.
2. How We Use Your Information
Your information is used strictly for commercial and operational purposes, including:
- Processing and delivering orders for electrical tools, wires, breakers, and appliances.
- Providing custom price quotations for bulk or commercial project supplies.
- Communicating order status updates, delivery schedules, and technical support.
- Complying with statutory sales tax regulations of the Federal Board of Revenue (FBR) and Pakistani trade laws.
3. Data Protection and Security
We implement standard technical and organizational security measures to protect your personal information against unauthorized access, loss, or misuse. Access to your order records is restricted to staff directly involved in inventory, billing, and order dispatch.
4. Sharing of Information
We do not sell, rent, or trade your personal data. Information is shared only with trusted third-party partners required to complete your transactions:
- Courier and goods transport services (e.g., local logistics networks, cargo services, or courier partners) for product dispatch across Pakistan.
- Financial institutions and payment processors for transaction verification.
- Government authorities or law enforcement agencies when mandated by the legal framework of the Islamic Republic of Pakistan.
5. Cookies and Tracking
Our website utilizes standard session cookies to enhance site navigation, maintain your shopping cart, and analyze general website traffic. You can adjust your browser settings to refuse cookies, though certain site features may have limited functionality as a result.
6. Your Rights
You have the right to review, update, or request the deletion of your personal account information, provided it does not conflict with legal tax and financial recordkeeping requirements in Pakistan.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out to us:
Shahbaz Electric
Address: Karachi, Pakistan
Phone / WhatsApp: +92 341 189 8813